Terms of Service

Agreement to These Terms

These Terms of Service govern your use of the my store website and your purchase of mattresses, bedding sets, sheets, and other products offered through our online store.

By accessing our website or placing an order, you agree to comply with these Terms. If you do not agree with these Terms, please do not use the website or place an order.

Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

You must not use the website to:

  • Violate applicable laws or regulations

  • Attempt to gain unauthorized access to our systems

  • Interfere with website functionality or security

  • Submit false, misleading, or fraudulent information

  • Misuse our products, website content, or services

We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our business, customers, or website.

Product Information

We make reasonable efforts to present product descriptions, dimensions, materials, images, and other product information accurately.

However, minor variations in color, appearance, packaging, measurements, or other characteristics may occur due to manufacturing processes, screen settings, photography, packaging changes, or other factors.

Product information should be reviewed before placing an order. If you have questions about a product, please contact us before purchasing.

Product Availability

Product availability may change without notice.

If an ordered product becomes unavailable before fulfillment, we may contact you regarding available options. If we cannot fulfill the order and payment has already been collected, the affected amount will be refunded to the original payment method.

Prices and Payment

All prices displayed on our website are shown in U.S. dollars unless otherwise indicated.

Prices, product availability, promotions, and discounts may change at any time.

You agree to provide accurate billing and payment information when placing an order. Orders are subject to successful payment authorization.

We may refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, payment issues, pricing errors, inventory problems, or inaccurate order information.

Orders

After an order is submitted, you will generally receive an order confirmation by email.

An order confirmation indicates that we have received your order request. It does not necessarily mean that the order has been fully accepted or shipped.

We reserve the right to cancel or modify an order when reasonably necessary. If we cancel an order after payment has been collected, the applicable amount will be refunded.

Shipping and Delivery

Shipping and delivery are subject to our current Shipping Policy.

Estimated delivery times are provided for general guidance and are not guaranteed delivery dates. Delays may occur due to carrier operations, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Returns and Refunds

Returns, refunds, exchanges, and related conditions are governed by our Refund Policy.

Before returning a product, customers should contact us to obtain the appropriate return instructions.

Certain bedding products may be subject to return restrictions because of hygiene or product-condition requirements.

Mattress and Bedding Use

Products should be used according to their intended purpose and any care, assembly, handling, or safety instructions provided with the product.

Customers are responsible for using products appropriately and following applicable product instructions.

For mattresses and bedding products, improper handling, storage, cleaning, or use may affect product condition and may affect eligibility for a return or refund.

Intellectual Property

Unless otherwise indicated, content appearing on the my store website, including text, graphics, logos, images, product descriptions, page designs, and other materials, is owned by or used with permission by my store.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission, except where permitted by applicable law.

Third-Party Services

Our website may use third-party services to support functions such as payment processing, shipping, analytics, advertising, website hosting, or customer communications.

Your use of certain third-party services may also be subject to their own terms and policies.

We are not responsible for the independent policies or practices of third-party websites or services.

Promotions and Discounts

Promotional offers may be subject to additional terms, including eligibility requirements, expiration dates, product exclusions, quantity limitations, or other restrictions.

Unless expressly stated otherwise, promotions cannot be combined and have no cash value.

We reserve the right to correct errors or discontinue a promotion when reasonably necessary.

Disclaimer

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We make reasonable efforts to maintain accurate website information, but we do not guarantee that the website will always be uninterrupted, error-free, or completely current.

Nothing in these Terms is intended to exclude or limit any consumer rights or protections that cannot lawfully be excluded or limited.

Limitation of Liability

To the extent permitted by applicable law, my store will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or purchase of products, except where such limitation is not permitted by law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our website, products, business practices, or applicable legal requirements.

Updated Terms will be posted on this page. Your continued use of the website after an update means that you acknowledge the revised Terms, subject to applicable law.

Governing Law

These Terms are governed by the applicable laws of the State of New York, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Nothing in these Terms is intended to remove or restrict rights that consumers may have under mandatory applicable laws.

Contact Us

If you have questions about these Terms of Service, please contact:

my store
65 Remsen Ave
Monsey, NY 10952
United States

Phone: +1 518-235-5553
Email: support@niagarasleepy.shop .